PRINTED IN JAPANTEC Thermal PrinterB-480 SERIESOriginal Jun., 1999(Revised )Document No. EO18-33004Maintenance Manual
2-52. MAJOR UNIT REPLACEMENTEO18-330042.4 REPLACING THE I/O PC BOARD1) Refer to Section 2 and remove the top cover and left side cover.2) Disconnect t
5-575. DIAG. TEST OPERATIONEO18-33004NOTES: 1. When there is no change to the print condition, select one of the test print options to issuethe test p
5-585. DIAG. TEST OPERATIONEO18-330049. All fine adjustment values except for the X axis fine adjustment are also available at a testprint.10. The pri
5-595. DIAG. TEST OPERATIONEO18-330045.4.2 Process Test PrintIn the process test print, the test print is automatically performed under the following
5-605. DIAG. TEST OPERATIONEO18-330045.4 TEST PRINT MODEAU O PRINT(REFL)T<3 TEST PRINT>AU O PRINT(TRAN)TAU O PRINT(TRAN)TAU O PRINT(TRAN)T<3
5-615. DIAG. TEST OPERATIONEO18-330045.5 SENSOR SETTING MODE5.5 SENSOR SETTING MODEThermistor check and black mark/feed gap sensor settings are provid
5-625. DIAG. TEST OPERATIONEO18-330045.5.2 Black Mark Sensor AdjustmentBlack mark sensor setting should be performed after replacing the CPU PC board
5-635. DIAG. TEST OPERATIONEO18-330045.5.3 Feed Gap Sensor AdjustmentFeed gap sensor setting should be performed after replacing the CPU PC board or c
5-645. DIAG. TEST OPERATIONEO18-330045.5.4 Paper End Setting for Black Mark SensorPaper end setting should be performed after replacing the CPU PC boa
5-655. DIAG. TEST OPERATIONEO18-330045.5.5 Paper End Setting for Feed Gap SensorPaper end setting should be performed after replacing the CPU PC board
5-665. DIAG. TEST OPERATIONEO18-330045.6 RAM CLEAR MODE5.6 RAM CLEAR MODEIn RAM clear mode, various data written on the EEP-ROM can be initialized. T
2-62. MAJOR UNIT REPLACEMENTEO18-330042.5 Replacing the Stepping MotorRange: 1V/0.2 m sec.Voltage3.0 – 0.2 VGNDVR12.5 Replacing the Stepping Motor1)
5-675. DIAG. TEST OPERATIONEO18-330045.6 RAM CLEAR MODEMode NameFunctionPARAMETER CLEARItemPrint tone fine adjustment(Thermal direct) (KEY)Ribbon moto
5-685. DIAG. TEST OPERATIONEO18-33004NOTES: 1. Total media distance covered (TL FEED) and the adjustment value for the sensors cannotbe cleared.2. Dat
5-695. DIAG. TEST OPERATIONEO18-330045.6 RAM CLEAR MODE5.6.2 Parameter ClearNOTE: 1. Confirm that “COMPLETE” is displayed, then turn the power off.Pow
5-705. DIAG. TEST OPERATIONEO18-330045.7 IP ADDRESS SETTING MODEHost IP Address, Printer IP Address, Gateway IP Address, SUBNET mask and Socket Port s
5-715. DIAG. TEST OPERATIONEO18-33004(Revision Date: Jan. 12, 2001)5.7 IP ADDRESS SETTING MODESO KET P CPress the [PAUSE] key.Select "PORT
5-725. DIAG. TEST OPERATIONEO18-330045.8 BASIC SETTING MODESetting the BASIC specification to be enabled/disabled and displaying the program file, and
5-735. DIAG. TEST OPERATIONEO18-33004(Revision Date: Dec. 14, 2001)5.8 BASIC SETTING MODEPress the [RESTART] key.FI E AI TENAL0O TA STC BAS OEPres
6-16. ON LINE OPERATIONEO18-330046.1 RESET OPERATION6. ON LINE OPERATION6.1 RESET OPERATIONThis operation restores the printer to the initial status.•
6-26. ON LINE OPERATIONEO18-33004(Revision Date: Dec. 14, 2001)6.2 Dump Mode6.2 Dump ModeReceive buffer data of RS-232C I/F, Centronics I/F, Network I
6-36. ON LINE OPERATIONEO18-33004Receive buffer data is printed on the following condition. Sample Print[Print condition]• Print width: 4.2"• Se
2-72. MAJOR UNIT REPLACEMENTEO18-330042.6 Replacing the Ribbon Motors4) When replacing the stepping motor, place the platen belt first then the feed r
7-17. PROGRAM DOWN LOADEO18-330047.1 OUTLINE OF FEATURESFig. 7-1SETUP DISK (1/2)Install Program for B-NX25th June 1999FMRM00XXXXXV001.001Copyrigth
7-27. PROGRAM DOWN LOADEO18-330047.2.2 SetupSetup DiskMake sure that you have all two diskettes available of the “Install Program for B-NX”. (Refer t
7-37. PROGRAM DOWN LOADEO18-330047. The following program group selection menu will appear. Click on the CONTINUE button.7.2 SOFTWARE INSTALLATIONFi
7-47. PROGRAM DOWN LOADEO18-33004B-482-QQ/QPB-484-TS15FIRMWARE(MAIN)V1.0PROGRAM: N990624A. ROM25th June 1999FMRM0051401: BC00V001.000Copyrigth 1999
7-57. PROGRAM DOWN LOADEO18-330045. As soon as you click on B-NX Program Loader, the screen will change as shown in Fig. 7-10below.(Revision Date: May
7-67. PROGRAM DOWN LOADEO18-330047. When the RUN button is clicked, the following screen will appear. Click on Yes button to startthe download. At t
7-77. PROGRAM DOWN LOADEO18-33004(Revision Date: May 11, 2001)7.3 INSTALL PROGRAM FOR B-4829. After downloading the program successfully, the display
2-82. MAJOR UNIT REPLACEMENTEO18-330042.7 Replacing the Solenoid2.7 Replacing the Solenoid (QP Model only)NOTE: The following procedure can be employe
2-92. MAJOR UNIT REPLACEMENTEO18-33004NOTE: Make sure to remove any dust that appears during removal or installation because it may affectthe print qu
2-102. MAJOR UNIT REPLACEMENTEO18-330042.8 Replacing the Print HeadCAUTION:1. NEVER touch the element when handling the print head.2. NEVER touch the
2-112. MAJOR UNIT REPLACEMENTEO18-330042.9 Replacing the Platen and Feed RollerFig. 2-16JigStrip ShaftPlatenJigStrip Shaft PlatenCeramicPrint Head Ad
2-122. MAJOR UNIT REPLACEMENTEO18-330042.9 Replacing the Platen and Feed Roller3) Remove the six screws (FL-4x6, B-4x12 and P-3x12) to detach the righ
2-132. MAJOR UNIT REPLACEMENTEO18-330042.10 Replacing the Paper Sensor2.10Replacing the Paper SensorNOTE: Turn the knob until the paper sensor reaches
2-142. MAJOR UNIT REPLACEMENTEO18-330043) Replace the ribbon back tension block and reassemble in the reverse order of removal.2.11Replacing the Ribbo
NOTES: 1. Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performan
2-152. MAJOR UNIT REPLACEMENTEO18-330042.12 Replacing the Pinch Roller Shaft Ass'y2.12Replacing the Pinch Roller Shaft Ass’y1) Turn the head leve
2-162. MAJOR UNIT REPLACEMENTEO18-33004 Adjustment1. Install the pinch roller unit so it parallels the base. If it does not, change the engaging pos
2-172. MAJOR UNIT REPLACEMENTEO18-330043. Turn the head lever clockwise to lock the pinch roller shaft ass’y. Attach the spring plate to the pinchrol
3-13. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTEO18-33004(Revision Date: Jan. 28, 2000)3.1 PCMCIA PC BOARD (B-8700-PC-QM)3. INSTALLATION PROCE
3-23. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTEO18-33004(Revision Date: Jan. 28, 2000)3.1 PCMCIA PC BOARD (B-8700-PC-QM)CPU PC BoardFig. 3-3C
3-33. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTEO18-330047. Reassemble the left side cover and top cover in the reverse order of removal.NOTE:
3-43. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTEO18-330043.2 EXP I/O PC Board (B-8700-IO-QM)All the following parts are supplied with the kit.
3-53. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTEO18-330046. Reassemble the left side cover and top cover in the reverse order of removal.5. Co
3-63. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTEO18-330043.3 Cutter Module (B-4205-QM)3.3 Cutter Module (B-4205-QM)Fig. 3-111. Remove the top
3-73. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTEO18-330043.3 Cutter Module (B-4205-QM)5. Connect the take-up/cutter harness to CN1 on the Cutt
TABLE OF CONTENTS1. UNPACKING ...1- 11.1 Procedures ...
3-83. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTEO18-330043.4 Ribbon Saving Module (B-4905-R-QM)Screw (SM-4x8B)Ribbon ShaftRibbon StopperSoleno
3-93. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTEO18-330044. Pass the solenoid harness of the ribbon saving module through the opening from the
3-103. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTEO18-330043.5 Strip Module (B-4905-H-QM)1. Remove the top cover and left side cover (See secti
3-113. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTEO18-330044. Pass the take-up harness of the rewinder ass’y and the longer harness of the rewi
3-123. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTEO18-330048. Connect the shorter harness of the strip sensor (Tr) with the strip sensor harnes
3-133. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTEO18-330043.6 Fanfold Paper Guide Module (B-4905-FF-QM)1. Open the top cover.2. Remove the T-4
3-143. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTEO18-330041) Refer to Section 2 and remove the left side cover.2) Refer to Section 3.3 and rem
3-153. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTEO18-330047) Connect the four harnesses to CN8, 10 to 12 on the cutter drive unit.5) Connect t
3-163. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTEO18-3300410) Reassemble the left side cover in the reverse order of removal.9) Attach the cut
3-173. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTEO18-330043.7 Cutter Module (B-8204-QM)Fig. 3-30SM-4x8B ScrewGuide PlateSM-4x8B Screw Adjust
EO18-33004CAUTION:1. This manual may not be copied in whole or in part without prior written permission of TOSHIBATEC.2. The contents of this manual m
4-14. TROUBLESHOOTINGEO18-330044. TROUBLESHOOTING4. TROUBLESHOOTINGPower is not turnedON.LED or LCD does notlight.Poor printing.Printer does not print
4-24. TROUBLESHOOTINGEO18-33004Problems CauseSolution4. TROUBLESHOOTINGDot missingBlurred printRibbon wrinkleRibbon end errorLabel feed failureCommuni
TABLE OF CONTENTS5. DIAG. TEST OPERATION...5- 15.1 OUTLINE OF THE DIAG. TEST OPER
EO18-33004Page5.5 SENSOR SETTING MODE ...5-605.5.1 Thermistor Check (Read only) ...
5-15. DIAG. TEST OPERATIONEO18-33004(Revision Date: Dec. 14, 2001)5.1 OUTLINE OF THE DIAG. TEST OPERATION5. DIAG. TEST OPERATION5.1 OUTLINE OF THE DIA
5-25. DIAG. TEST OPERATIONEO18-33004(Revision Date: Mar. 11, 2000)5.1 OUTLINE OF THE DIAG. TEST OPERATIONIn system mode the [FEED], [RESTART] and [PAU
5-35. DIAG. TEST OPERATIONEO18-33004(Revision Date: Jan. 12, 2001)5.2 SELF TEST MODE5.2 SELF TEST MODEIn self test mode the printer status is printed
5-45. DIAG. TEST OPERATIONEO18-33004 Sample Print(Revision Date: Dec. 14, 2001)5.2 SELF TEST MODE[Print Condition]• Preset count : 1• Print speed : 5
5-55. DIAG. TEST OPERATIONEO18-33004# Item Contents(11) Threshold manual fine adjustment for 0.0V to 4.0Vthe black mark sensor(12) Threshold manual fi
5-65. DIAG. TEST OPERATIONEO18-33004(Revision Date: Dec. 14, 2001)5.2 SELF TEST MODE(16) Status 1: Strip wait status is not sent to the PC.2: Strip wa
1-11. UNPACKINGEO18-330041.1 Procedure1. UNPACKING1.1 Procedure1) Open the carton.2) Unpack the accessories from the carton.3) Unpack the side pad (L)
5-75. DIAG. TEST OPERATIONEO18-33004(Revision Date: Dec. 14, 2001)5.2 SELF TEST MODE# Item Contents(40) Feed length fine adjustment -50.0 mm to +50.0
5-85. DIAG. TEST OPERATIONEO18-330045.2.2 Automatic Diagnostic PrintingThe data from 1 to 9 on a sample print is printed.5.2 SELF TEST MODENOTES: 1. I
5-95. DIAG. TEST OPERATIONEO18-33004(3) Font Check(2) BOOT Check Sample Print5.2 SELF TEST MODE[Print condition]• Preset count : 1• Print speed : 5&q
5-105. DIAG. TEST OPERATIONEO18-33004NOTES: 1. Software version No., part No. of ROM and checksum vary according to the softwareversion of PROGRAM ROM
5-115. DIAG. TEST OPERATIONEO18-33004 Print status content description of each sensor/switch5.2 SELF TEST MODE(8) Sensor 1 CheckSENSOR1 0 0 0 0 0
5-125. DIAG. TEST OPERATIONEO18-330040 1409 - 14541 1361 - 14082 1314 - 13603 1266 - 13134 1219 - 12655 1171 - 12186 1124 - 11707 1076 - 1123Feed gap
5-135. DIAG. TEST OPERATIONEO18-330045.2 SELF TEST MODEFor the loopback test, connect a jig as shown below and check HIGH output / HIGH input and LOW
5-145. DIAG. TEST OPERATIONEO18-33004NOTES: 1. If the head broken element check results in ‘HEAD ERROR’, the print head must bereplaced after referrin
5-155. DIAG. TEST OPERATIONEO18-330045.3 PARAMETER SETTING MODE5.3 PARAMETER SETTING MODEThe following items are set in the parameter setting mode. T
5-165. DIAG. TEST OPERATIONEO18-330045.3 PARAMETER SETTING MODE Parameter Setting Mode TableFunctionUsing this parameter the feed length is fine adju
2-12. MAJOR UNIT REPLACEMENTEO18-330042. MAJOR UNIT REPLACEMENT2. MAJOR UNIT REPLACEMENTCAUTION:1. NEVER separate the ribbon motors from the attaching
5-175. DIAG. TEST OPERATIONEO18-330045.3.1 Feed Length Fine Adjustment5.3 PARAMETER SETTING MODEFunctionMode NameAUTO HD CHKACK/BUSYWEB PRINTERAuto he
5-185. DIAG. TEST OPERATIONEO18-330045.3 PARAMETER SETTING MODE5.3.2 Cut/Strip Position Fine AdjustmentPower offTurn on the power whileholding down th
5-195. DIAG. TEST OPERATIONEO18-330045.3 PARAMETER SETTING MODE5.3.3 Back Feed Length Fine AdjustmentPower offTurn on the power whileholding down the
5-205. DIAG. TEST OPERATIONEO18-33004 Cut Position Fine Adjustment Example5.3 PARAMETER SETTING MODE Feed Length Fine Adjustment ExampleAAAAAAAAAAAA
5-215. DIAG. TEST OPERATIONEO18-33004AA BBBBCCCCCCDDDBBBBBBAAAAAFig. 5-10Print Satrt PositionCut PositionPrint Head Position32.8 mm>>>>>
5-225. DIAG. TEST OPERATIONEO18-330045.3 PARAMETER SETTING MODE Strip Position Fine Adjustment ExampleFig. 5-14- 3.0 mm+ 3.0 mm- 3.0 mm+ 3.0 mm+ 0.0
5-235. DIAG. TEST OPERATIONEO18-330045.3 PARAMETER SETTING MODE Back Feed Length Fine Adjustment ExampleAAAAAAAAAAAA+ 0.0 mmFeed Direction+3.0 mm-3.0
5-245. DIAG. TEST OPERATIONEO18-330045.3 PARAMETER SETTING MODE5.3.4 X Axis Fine AdjustmentPower offTurn on the power whileholding down the [FEED]key
5-255. DIAG. TEST OPERATIONEO18-330045.3 PARAMETER SETTING MODE X Axis Fine Adjustment ExampleFig. 5-18Fig. 5-19Fig. 5-20ABCABCABCYXYBottom first pri
5-265. DIAG. TEST OPERATIONEO18-330045.3 PARAMETER SETTING MODE5.3.5 Print Tone Fine AdjustmentNOTES: 1. Holding the [FEED] key or [RESTART] key down
2-22. MAJOR UNIT REPLACEMENTEO18-330042.1 Replacing the PS Unit, I/F PC Board and CPU PC Board2.1 Replacing the PS UnitCAUTION: Replace only with same
5-275. DIAG. TEST OPERATIONEO18-330045.3.6 Character Code Selection5.3 PARAMETER SETTING MODENOTES: 1. Holding the [FEED] key or [RESTART] key down fo
5-285. DIAG. TEST OPERATIONEO18-330045.3.7 Font Zero Selection5.3 PARAMETER SETTING MODENOTES: 1. Holding the [FEED] key or [RESTART] key down for mor
5-295. DIAG. TEST OPERATIONEO18-330045.3.8 Baud Rate Selection5.3 PARAMETER SETTING MODEPower offTurn on the power whileholding down the [FEED]key and
5-305. DIAG. TEST OPERATIONEO18-330045.3.9 Data Length Selection5.3 PARAMETER SETTING MODEPower offTurn on the power whileholding down the [FEED]key a
5-315. DIAG. TEST OPERATIONEO18-33004NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fastforward.2. A chang
5-325. DIAG. TEST OPERATIONEO18-33004NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fastforward.2. A chang
5-335. DIAG. TEST OPERATIONEO18-330045.3.12 Transmission Control Mode Selection5.3 PARAMETER SETTING MODEPower offTurn on the power whileholding down
5-345. DIAG. TEST OPERATIONEO18-33004NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fastforward.2. A chang
5-355. DIAG. TEST OPERATIONEO18-33004NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fastforward.2. A chang
5-365. DIAG. TEST OPERATIONEO18-33004NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fastforward.2. A chang
2-32. MAJOR UNIT REPLACEMENTEO18-330042.2 REPLACING THE CPU PC BOARD1) Refer to Section 2 and remove the top cover and left side cover.2) Disconnect t
5-375. DIAG. TEST OPERATIONEO18-330045.3.16 Ribbon Saving Module Selection5.3 PARAMETER SETTING MODEPower offTurn on the power whileholding down the [
5-385. DIAG. TEST OPERATIONEO18-330045.3.17 Control Code Selection5.3 PARAMETER SETTING MODENOTES: 1. Holding the [FEED] key or [RESTART] key down for
5-395. DIAG. TEST OPERATIONEO18-33004NOTE: Refer to the following the selection of the control codes 1 to 3.5.3 PARAMETER SETTING MODEC NTROL CODE2 0O
5-405. DIAG. TEST OPERATIONEO18-330045.3.18 Ribbon Type Selection5.3 PARAMETER SETTING MODENOTES: 1. Holding the [FEED] key or [RESTART] key down for
5-415. DIAG. TEST OPERATIONEO18-330045.3.19 Ribbon Motor Drive Voltage Fine Adjustment5.3 PARAMETER SETTING MODENOTES: 1. Holding the [FEED] key or [R
5-425. DIAG. TEST OPERATIONEO18-330045.3.20 Strip Wait Status Selection5.3 PARAMETER SETTING MODENOTES: 1. Holding the [FEED] key or [RESTART] key dow
5-435. DIAG. TEST OPERATIONEO18-330045.3.21 Stacker Selection5.3 PARAMETER SETTING MODEPower offTurn on the power whileholding down the [FEED]key and
5-445. DIAG. TEST OPERATIONEO18-330045.3.22 FEED Key Function Selection5.3 PARAMETER SETTING MODEPower offTurn on the power whileholding down the [FEE
5-455. DIAG. TEST OPERATIONEO18-330045.3.23 Threshold Manual Fine Adjustment for the Black Mark Sensor5.3 PARAMETER SETTING MODENOTES: 1. Holding the
5-465. DIAG. TEST OPERATIONEO18-330045.3.24 Threshold Manual Fine Adjustment for the Feed Gap Sensor5.3 PARAMETER SETTING MODENOTES: 1. Holding the [F
2-42. MAJOR UNIT REPLACEMENTEO18-330042.3 REPLACING THE CENTRONICS I/F PC BOARD1) Refer to Section 2 and remove the top cover and left side cover.2) D
5-475. DIAG. TEST OPERATIONEO18-33004• How to Calculate Threshold Fine Adjustment ValueIf the following cases occurred, threshold value for the paper
5-485. DIAG. TEST OPERATIONEO18-330045.3 PARAMETER SETTING MODENOTE: The following operation cannot be performed unless the sensor type is changed by
5-495. DIAG. TEST OPERATIONEO18-330045.3 PARAMETER SETTING MODEPower offTurn on the power whileholding down the [FEED]key and [PAUSE] key.<1 DIAG.
5-505. DIAG. TEST OPERATIONEO18-33004NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fastforward.2. A chang
5-515. DIAG. TEST OPERATIONEO18-330045.3.27 Auto Print Head Broken Element Check5.3 PARAMETER SETTING MODEPower offTurn on the power whileholding down
5-525. DIAG. TEST OPERATIONEO18-330045.3.28 Centronics I/F ACK/BUSY Timing SelectionChoose the ACK/BUSY timing type 1 or type 2.5.3 PARAMETER SETTING
5-535. DIAG. TEST OPERATIONEO18-33004NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables afast forward.2. A chang
5-545. DIAG. TEST OPERATIONEO18-330045.4 TEST PRINT MODE5.4 TEST PRINT MODETest print mode contains normal test print and process test print.5.4.1 Nor
5-555. DIAG. TEST OPERATIONEO18-330045.4 TEST PRINT MODEPR NT SPEED 5”/sISE SOR TRANS.NRI BON TRANS.B5000 (Print count 5000)Set the print count from
5-565. DIAG. TEST OPERATIONEO18-33004TYE[S]NOCUTPLA EL LEN. 76mmBPA ER FEEDPSet the issue mode typePress [PAUSE] key. (See NOTE 3.)Press the [PAUSE] k
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